Privacy Policy

Effective Date: March 1st, 2026

Rental Pay Portal (“Portal,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how information is collected, used, and safeguarded when tenants use this website.

1. Information We Collect

We may collect the following information when you use the Portal:

Personal Information

• Full name
• Email address
• Phone number
• Property address
• Lease-related information

Payment Information

Rent payments are processed through a third-party payment processor (such as Stripe).

We do not store full credit card numbers or bank account information on our servers.

Maintenance Information

• Maintenance requests
• Uploaded images or documents
• Communication related to repairs

2. How We Use Your Information

Your information is used solely for:

• Processing rent payments
• Managing lease obligations
• Coordinating maintenance services
• Sending receipts and notices
• Complying with legal requirements

We do not sell, rent, or trade your personal information.

3. Payment Processing

Payments are processed securely by Stripe or another authorized processor.
These third-party providers may collect and process payment data according to their own privacy policies.
We are not responsible for the privacy practices of third-party payment processors.

4. Data Security

We implement reasonable security measures to protect your information, including:

• Secure HTTPS encryption
• Restricted account access
• Password-protected user accounts
• Secure payment processing

However, no online system is completely secure. Users are responsible for maintaining login confidentiality.

5. Information Sharing

We may share information only when:

• Required by law
• Necessary to enforce lease terms
• Required for maintenance coordination
• Needed for legal proceedings

We do not use personal data for advertising or marketing.

6. Data Retention

We retain information for as long as necessary to:

• Maintain rental records
• Comply with legal obligations
• Resolve disputes

7. Cookies & Technical Data

The Portal may collect limited technical data such as:

• IP address
• Browser type
• Device information

This information is used for security and website functionality only.

8. User Responsibilities

Tenants are responsible for:

• Keeping login credentials secure
• Providing accurate information
• Updating contact information as needed

9. Updates to This Policy

This Privacy Policy may be updated periodically. Continued use of the Portal constitutes acceptance of any changes.

10. Contact Information

For privacy-related questions, contact:
contact@rentalpayportal.com